c-Gold

The Commerce Gold electronic payment system (c-Gold) is one of the youngest systems on the market. It was founded in 2007 and quickly became a popular alternative offering for the e-Gold system users.

Login to My FXOpen area.



Click Add funds →c-Gold in the main menu.





Fill in the form below:
1. choose your account (eWallet number or Trading account) in the drop-down list;
2. choose the currency wallet (by now only USD is available);
3. enter the amount you want to deposit to your account;
4. choose the currency of the deposit (by now only USD is available);

Click Add funds.

Then you will be redirected to the c-Gold gateway.




Please note! Transaction fees are deducted from the recipient account upon receipt of the payment. No minimum for deposits via c-Gold.



Enter your c-Gold account number and passphrase. Click the Preview button to continue. Then you will be able to confirm or to cancel this c-Gold payment.





If the deposit is completed successfully the funds will be instantly transferred to your chosen account.



If you submitted a deposit request but the funds were not transferred to your account, please, use the Notice about payment option. Click Notice About Payment → c-Gold in the main menu.





Choose the account number in the drop-down list, the currency of the deposit (USD), the deposit amount, your c-Gold account number and the Batch code.

• Batch code is a transaction identification code which can be found in the c-Gold account History.






Your notice request will be submitted for review. After your request is processed you will receive a transfer confirmation notification, and the funds will be transferred into your account.



The current status of your notice or payment can be easily checked. Click My Accounts tab, choose the necessary account and pay attention to the Account summary operations information:
• pending - your request is in progress;
• succeed - your request is successfully completed;
• rejected - your request was rejected by the operator. Click to find out the reason for the rejection of the request.





You can cancel deposit requests or notices about payment but only with the Pending status. Click Cancel to halt a request. The status will be changed to Rejected.

Login to My FXOpen area.





Click Withdraw →c-Gold.







Fill in the form below:

1. choose your eWallet (number) in the drop-down list;
2. choose the currency wallet from which the withdrawal will be performed (by now only USD is available);
3. put the value of the sum you want to withdraw;
4. enter your c-Gold account number;
5. put the eWallet PIN code.


Click Withdrawal.







Please note! No fees for withdrawal via the c-Gold system. Minimum withdrawal amount is USD 1.00.





A confirmation message from noreply@fxopen.com will be sent to your e-mail, indicated when opening the trading account. Please click the link in it and your request will be placed in the withdrawal process queue (before clicking the confirmation link, your request status will be Pending).





When the link is confirmed, the following message will appear (Action Confirmation). The status of your withdrawal request will be changed to Pending Confirmed.







After successful review of the withdrawal request by the FXOpen Finance department the required funds will be sent to your c-Gold account. The status of your request will be changed to Succeed.





If your withdrawal request was not processed, please check your withdrawal request status in the My Accounts tab. Perhaps, it is still in progress (the Pending status) or was rejected by the Operator (the Rejected status). Click in the Account Summary Operations Information report to find out the reason for the rejection of the request.







To avoid the rejections your withdrawal request must meet the following requirements:

• withdrawals can only be made to those payment systems which were used to fund your account. How to withdraw funds when several payment systems were used for deposits;
• keep sufficient funds in the account;
• when withdrawing bonuses, special limitations and requirements apply, please, see details on the Our Promotions page.





You can cancel withdrawal requests, but only requests with the Pending status can be cancelled. Click Cancel to halt a request. The request status will be changed to Rejected.







Please note! Withdrawals via c-Gold can be processed within 24-48 hours.